Assistant Manager – The Blackpool Tower – Blackpool

The Blackpool Tower

Are you looking for a job thats full of FUN? Fancy working in one of Britains best-loved landmarks – the Blackpool Tower.
Working here feels pretty unique and our attractions team are a vital ingredient in the guest experience! Therefore, were looking for someone who strives for the best, is guest focused, and exudes passion and enthusiasm!
What we are looking for
Youll be a proven leader, thats managed and lead operational teams
Have lots of experience working in busy customer facing environments
Have the grit and stamina to work in a busy, every-day-is-different environment
Experience in ensuring safety is paramount
Some experience setting and managing budgets and driving revenue
Ideally, wed love to hear from those with a background in leisure, hospitality, theme parks, or other visitor attractions.
In this multi-faceted role, youll manage and take the lead with the safe daily operation of our attractions. Working closely with the Attractions Manager youll support with the strategic direction and development of the business as part of the attraction management team. Youll also consistently deliver brand proposition in terms of customer service, entertainments programmes and safe working environments.
Youll manage a team and ensure the attraction operates safely and that onsite operational procedures are continually up to standard. Youll make sure the attraction is clean and well-presented and empower and lead the attractions departments to maximise sales and deliver excellent guest service. Youll also recruit, train and coach your team to be their very best and ensure that rosters and staffing levels are appropriate.
This is a permanent, full-time role, working 5 days out of 7. Our attractions are open daily, therefore full availability is needed, including late shifts, weekends, bank holidays and peak periods.
Whats in it for you
Alongside inspiring and encouraging others to deliver great results, youll also receive:
Salary of £24,000 per annum
Non contractual bonus of 10% of salary
40% off LEGO and 25% discount in our retail shops and restaurants
Merlin Magic Pass – giving you free tickets to all our attractions worldwide for you, your family, and friends every year
Discounted rates at Merlin hotels all over the world
Employee pricing up to 55% off cinema tickets

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