The Rank Group
Job Description
Our Assistant Managers are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers and team. We are looking for fun, adaptable, caring and hardworking people to join our team. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it’s like being part of the family.
Your adaptability will mean that you can get along with different people and work across all sections of the venue. You like to work hard and enjoy listening to our customers to find ways you can make their visit special. You are friendly with a smile that’s always on and committed to making our venues a place for fun and excitement.
As an Operations Manager, you will be the General Manager’s partner in delivering consistent standards and results. You will be responsible for team engagement, customer experiences, generating revenue and converting this revenue to profit. You will be a confident communicator able to mentor, coach and engage the team to achieve results.
You will be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility and Solutions and the behaviours that help bring excitement and entertainment to the customers and communities we serve.
Qualifications
Your attitude is more important than experience, we are looking for people who love looking after customers, are fun, adaptable, caring and hardworking who will fit into a cheeky chatty environment.
Good communication skills
Experience in Leading a Team
Experience in managing a business or a department
A smile for everyone
Additional Information
50% off food and drink in all of our Mecca and Grosvenor sites
Free game of bingo once a month in other sites
Access to our Rank Rewards benefit scheme
To apply for this job please visit uk.whatjobs.com.